Shipping policy

Shipping Policy
1. Delivery Fees
Delivery fees are calculated based on the destination, the chosen shipping method, and the total weight or volume of your order. The applicable delivery fee is displayed at checkout before you confirm your purchase.
Certain promotional offers may include reduced or free shipping; these conditions will be clearly indicated when available.

2. Delivery & Responsibility During Transport
Once your order is handed over to the carrier, it is transported under their responsibility. We cannot be held liable for delays, damage, or loss occurring during transit.
If your parcel arrives damaged, incomplete, or appears tampered with, you must notify the carrier immediately and file a claim with them. We will assist you in this process whenever possible, but the carrier remains solely responsible for issues occurring after pickup.

Ownership and risk of loss transfer to you as soon as the parcel is collected by the carrier.

3. Delivery Duration
All delivery times provided on our website are estimates based on carrier information. These timeframes are not guaranteed.
Actual delivery duration may vary depending on the carrier’s workload, weather conditions, customs procedures, or any unforeseen event beyond our control.

Orders are processed as quickly as possible, typically within 24–48 hours (excluding weekends and holidays). Once shipped, you will receive a tracking number to follow your parcel’s progress.